Frequently Asked Questions
Everything you need to know about bringing Passio Interiors into your home.
What is the typical delivery timeframe for furniture items?
Standard delivery for in-stock furniture typically takes 7-14 business days. For larger items requiring white-glove delivery, our specialized carriers will contact you within 5 business days to schedule a specific delivery window.
Do you offer international shipping?
Currently, Passio Interiors ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original packaging. Please note that a 15% restocking fee applies to large furniture returns, and shipping fees are non-refundable unless the item arrived damaged.
Are your wood products sustainably sourced?
Yes, we are committed to environmental responsibility. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood, ensuring your home styling supports global reforestation efforts.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We offer up to five complimentary fabric swatches so you can test the color and texture in your home's lighting before making a commitment. Simply visit our 'Swatch Request' page to order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for qualifying furniture purchases.